Frequently Asked Questions

Can I ask for a particular colour or style?

Yes. Leave a note on the product page when you add a bouquet to your cart, or choose our Custom Bouquet and describe exactly what you'd like. If you'd like a personal consultation, don't hesitate to contact us.

Do you deliver the next day?

Yes, in Kaunas, for orders placed before 14:00. Otherwise we deliver within 48 hours. You can choose your delivery date and time in the cart.

Will my bouquet look exactly like the photo?

We'll match it as closely as we can. Flowers are seasonal, so if a variety isn't available we replace it with flowers in the same colour palette and style.

What if no one is home?

Our driver will call the recipient and, if needed, you. If we can't reach anyone, we bring the bouquet back to the studio and arrange a new delivery time or pickup.

Do you deliver outside Kaunas or abroad?

We deliver within Lithuania only. For other cities, contact us with the address, date and a description of what you'd like, and we'll arrange the bouquet with one of our partner florists.

Can I add a card or chocolates?

Yes. Visit our Gift add-ons collection to add a printed card, a Bukowski teddy bear or chocolates to your order.

Can I cancel or change my order?

All sales are final, so orders can't be cancelled or refunded. If you need to change the delivery details, contact us as soon as possible.

What if I'm not happy with my order?

Contact us within 24 hours of delivery and we'll make it right by remaking the arrangement.